
Terms & Conditions
Please read these terms carefully before using GoCloud's website and services.
LegalTerms of Service
The following terms govern your use of the GoCloud website, products, and services.
Welcome to GoCloud. These Terms and Conditions ("Terms") govern your access to and use of the GoCloud website and all related services — including Odoo ERP consulting, cloud computing solutions, and the ELITE medical-insurance platform. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Acceptance of Terms
By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to comply with these Terms and all applicable laws and regulations. GoCloud reserves the right to update or modify these Terms at any time, and your continued use of the website constitutes acceptance of such changes.
2. Services Overview
GoCloud provides technology consulting and implementation services including, but not limited to:
- Odoo ERP implementation, customization, and support.
- Cloud computing infrastructure and migration services.
- The ELITE medical insurance management platform.
- Custom software development and IT consulting.
The specific scope, deliverables, and timelines for any engagement are defined in individual service agreements or statements of work executed between GoCloud and the client.
3. Use of the Website
You agree to use this website solely for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website. Specifically, you shall not:
- Use the website for any fraudulent, unlawful, or unauthorized purpose.
- Attempt to gain unauthorized access to any part of the website, its servers, or connected systems.
- Reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission from GoCloud.
- Introduce any viruses, malware, or harmful code to the website.
4. Intellectual Property
All content on this website — including text, graphics, logos, images, software, and design elements — is the exclusive property of GoCloud or its licensors and is protected by copyright, trademark, and other intellectual property laws of Egypt and international treaties.
You may not use, reproduce, or distribute any content from this website without prior written consent from GoCloud. The GoCloud name, logo, and all related trademarks may not be used in connection with any product or service that is not affiliated with GoCloud.
5. User Accounts
Certain services may require you to create an account. When you do, you agree to:
- Provide accurate, current, and complete information during registration.
- Maintain the security and confidentiality of your account credentials.
- Accept responsibility for all activities that occur under your account.
- Notify GoCloud immediately if you suspect unauthorized use of your account.
GoCloud reserves the right to suspend or terminate accounts that violate these Terms or are inactive for an extended period.
6. Service Agreements & Licensing
Access to GoCloud's software products and platforms — including the ELITE platform and Odoo implementations — is governed by separate end-user license agreements (EULAs) or subscription terms provided at the time of purchase or enrollment.
You may not reverse engineer, decompile, disassemble, or attempt to derive the source code of any GoCloud software, except where such restriction is expressly prohibited by applicable law.
Key Service Terms
- All project deliverables are subject to the terms defined in the applicable statement of work.
- Software licenses are non-transferable unless explicitly stated otherwise.
- Support and maintenance terms are defined in the relevant service level agreement (SLA).
- GoCloud strives for high service availability, with uptime commitments outlined in individual SLAs.
7. Payment Terms
Where applicable, fees for GoCloud's services are outlined in the relevant service agreement. Unless otherwise specified:
- Payments are due within the timeframe stated in the invoice.
- All fees are quoted in the currency specified and are exclusive of applicable taxes.
- Late payments may be subject to suspension of services or additional charges as outlined in the service agreement.
8. Limitation of Liability
To the maximum extent permitted by law, GoCloud, its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, use, or goodwill — arising from your use of the website or services.
GoCloud's total liability for any claim related to the services shall not exceed the amount paid by you to GoCloud for the specific service giving rise to the claim.
9. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information exchanged during the course of a service engagement. This obligation survives the termination of any service agreement.
10. Termination
GoCloud may suspend or terminate your access to the website or services at any time, without prior notice, for conduct that violates these Terms or is otherwise harmful to GoCloud or other users.
Upon termination, your right to use the website and services will cease immediately. Any provisions of these Terms that by their nature should survive termination shall remain in effect.
11. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes arising from or related to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Egypt.
12. Changes to These Terms
GoCloud reserves the right to modify these Terms at any time. Material changes will be communicated by posting the updated Terms on this page with a revised effective date. Your continued use of the website after such changes constitutes your acceptance of the updated Terms.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us: